Dolphin Encounter

• Please arrive one hour prior to your encounter start time for a safety briefing from our team
• For the safety of our animals, please ensure all jewelry is removed prior to the start of your encounter time
• Children ages 8 – 12 must be accompanied into the water by a paying adult 18 years or older.
• This encounter takes place within the Dolphin Lagoon, please bring towels and proper swimwear. Changing facilities are available at Sea Life Park.
• For the safety and well-being of our animals, we ask that you only wear biodegradable sunscreen
• Each participant is required to wear a life vest during the Dolphin Exploration. Life vests will be provided at check in.

What is the age requirement for the Dolphin Encounter?
Visitors of any age are welcome at Sea Life Park. Guests participating in the Dolphin Encounter must 8 or older, and any guest between the ages of 8 and 12 must be accompanied by paying adult who also is participating in the Dolphin Encounter.

What happens if my party and I are running late for our encounter time?
We ask that all participants arrive to Sea Life Park at least one hour prior to their encounter start time. If you are running late, please call us at: (808) 259-2500. We will be happy to re-book you and your party for the next available encounter time. Please note that refunds are not provided for missing your encounter time.

What is included with the Dolphin Encounter?
The Dolphin Encounter includes admission to Sea Life Park and a 30-minute educational encounter experience in Dolphin Lagoon led by our world-class animal care team. Please note that a life vest will be provided from our team and must be worn by all encounter participants.

How long is the Dolphin Encounter experience?
The encounter is 30 minutes long. All guests should arrive one hour prior to the start time of their reserved slot. Failure to arrive at least one hour early will result in cancelation of your encounter booking, refunds will not be provided.

What should I wear to the park on the day of my encounter?
Guests should bring their own swimsuits, water shoes or rubber pool shoes (if desired), and dry clothes. Please note that for the safety of the animals, visitors may no wear jewelry of any kind into the Dolphin Lagoon.  

What do I do if I need to cancel my encounter?
Cancellations can be made by calling the reservation desk at (808) 259-2500 48 hours in advance of your encounter start time. If cancellations are made less than 48 hours prior, or your party is a "no show", you will be charged for your encounter.

Are there any restrictions for expectant mothers?
We do not place restrictions for expectant mothers; the decision is left up to each individual.

Will I need to sign any waivers?
All participants or their legal guardians are required to sign a release of liability and waiver form before participating.