Cashless
Transitioning to Smoother & Safer In-Park Operations This Summer With Free Cash to Card Services
The most important part of your experience with us at Sea Life Park is ensuring you have a great experience! That’s why we are transitioning to a smoother, safer process for making payments during your visit. We will accept only electronic payments such as debit cards, credit cards, and mobile payments like Apple Pay and Google Pay. All you have to do is swipe or tap to pay at any admissions office, food stand, gift shop, or park game – no digging for change to pay or waiting for cash back from our staff. Moving to a fully electronic payment system will streamline the payment process for both Guests and Team Members, making paying for everything from tickets to sweet treats safer, simpler, and more secure.
Only have cash? You’re still covered! Guests will have free access to multiple easy-to-use Cash to Card Kiosks conveniently located throughout Sea Life Park Hawaii. You can transfer your cash free of charge onto a card, use it throughout the park, and if you have money left over, use it anywhere else that cards are accepted.
Still have questions? Check out our list of Frequently Asked Questions below.
What Types of Payment Does Sea Life Park Accept?
Sea Life Park only accepts electronic payments. These include all major credit and debit card providers (Visa, MasterCard, AMEX, and Discover) and secure mobile payment systems (Apple Pay, Google/Android Pay, Samsung Pay). We do not accept cash, however, Guests can transfer cash onto a prepaid card through a simple and safe process at several Cash to Card kiosks located throughout Sea Life Park.
What Do I Do if the Kiosk Takes My Money but Does Not Provide a Card?
First, please be sure to take the receipt issued during your transaction at the Cash to Card Kiosk. This will list the amount of cash you deposited. Then, head to the nearest Guest Services location. At Sea Life Park, Guest Services can be found near the front entrance. A Team Member will work with the card provider to resolve the error as quickly as possible so you can get back to fun!
What if I Overdraw/Don’t Have Enough Money on the Card for My Purchase?
There are no penalties or fees if you attempt to make a purchase that is larger than the amount of funds on the card. You will need to provide another form of payment to complete the transaction or load additional money onto a new card.
Why Are You No Longer Accepting Cash for Payment?
By transitioning to only accepting electronic payments such as debit cards, credit cards, and mobile methods like Apple Pay, Sea Life Park will provide a faster, safer and more guest-friendly experience. Staff will spend less time handling cash and more time serving Guests, reducing our reliance on this less secure method of payment.
Can I Add Additional Cash to My Prepaid Card?
Prepaid cards cannot be reloaded. Instead, get a new prepaid card free of charge at a nearby Cash to Card kiosk.
Where Can I Use the Prepaid Card?
The card can be used anywhere payments are made throughout Sea Life Park. Outside of the park, it can be used at any location that accepts credit or debit cards.
Do You Accept Bitcoin or Other Cryptocurrencies?
No, cryptocurrencies will not be accepted at the park.
How Do I Load My Cash Onto a Prepaid Card?
Sea Life Park guests can transfer anywhere from $1 to $500 onto a prepaid card at several kiosks located throughout the park. This transfer process is free, and the card can be used throughout the park and any outside locations where credit or debit cards are accepted.
Is There a Fee To Use the Cash to Card Kiosks and Prepaid Cards?
The Cash to Card Kiosks are free to use; there is no fee to load cash onto the prepaid card. If the card is used regularly, there is no recurring fee. After 92 consecutive days of no transaction activity, however, a $3.95 fee will be charged each month.
What Information Do I Need To Provide To Use the Cash to Card Kiosks?
None! Use of the kiosks is anonymous, helping make the cards provided among the most secure forms of payment possible.